How to Whitelist an Email Address

How to Add an Email to Your Safe Sender List

With so much information being distributed by email these days, it’s absolutely vital that you ensure important information gets delivered directly to your inbox. Since many of today’s most common email providers have at least some sort of spam/junk mail filtering going on behind the scenes, it’s important to take a few moments to whitelist people/companies that you are wanting to receive communications from.

Below are the instructions for some of the most common email providers.

Apple Mail

  1. Open the email in your inbox
  2. Click on the sender’s email address
  3. Click “Add to Contacts”


  1. Tap the sender’s from name
  2. Choose “Create New Contact”
  3. Tap “Done” to save


  1. Open the email from your inbox
  2. Hover over the sender’s name
  3. Click “Add to contacts”

** If you’ve previously received an email that ended up in the “Promotions” tab simply drag the email from “Promotions” to “Primary” tab and click “Yes” to do this for all future emails.


  1. Tap the picture of the sender
  2. Tap the add to contacts icon
  3. Tap “Create new contact”
  4. Choose the correct account if you are signed into multiple email addresses
  5. Tap the check mark to save


  1. Open the email in your inbox.
  2. Right click “Click here” to download images in the gray bar at the top of the message.
  3. Click “Add Sender to Safe Senders List.”

Yahoo Mail

  1. Open the email in your inbox
  2. Click on the sender’s email address
  3. Click “…”
  4. Choose “Add to contacts”
  5. Add additional information if needed
  6. Click save to finish

Windows Live (also previously Hotmail)

  1. Open the email in your inbox
  2. Click on the sender’s email address
  3. Click “Add”
  4. Add additional information if needed
  5. Click save to finish

HEADS UP: Don’t forget to regularly monitor your spam/junk/promotions folders for important content you might have missed!

The Importance of Whitelisting Email Addresses

While the built in spam features of your email provider may be protecting you from harmful content and Viagra ads, they also unfortunately may route some of the content you are actually interested in. It’s always wise to be sure to whitelist not only your friends and family, but trusted companies that may be sending you important information.



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Jessica Dohm

Jessica Dohm

Founder, Dohmain Designs

About the Author

Jessica is the Director of Digital Marketing and Owner of Dohmain Designs. She is a small business sales and marketing expert specializing in business growth through intelligent website design and sales & marketing automation.

Jessica is a Certified Infusionsoft Partner, marketing automation and CRM expert with 20 years of professional sales and marketing experience. In 2011, she combined that experience with innovative website design and created Dohmain Designs. She has worked with biotech giants, overseen the digital marketing for a popular Discovery Channel hit TV series, worked with internationally known influencers, and helped hundreds of clients grow their business. Prior to creating Dohmain Designs, Jessica worked in the fast-paced biotech sector focusing primarily on technical sales and marketing, as well as providing complicated sales-focused CRM training across various disciplines.

Jessica is a member of her local Rotary Club where she has previously served as the Membership and Public Relations chairs and currently serves as the 2020-2021 President-elect. Jessica truly believes in the "Service Above Self" Rotarian philosophy and strives to dedicate her time and talents to helping others, both in her personal and professional relationships.

She is located in the Minneapolis / St. Paul area and works with clients all across North America. If you'd like to get in touch with Jessica, simply complete the contact form below.

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